162 Responsible Gaming — Our Commitment to Safe and Healthy Entertainment
162 believes entertainment is only truly enjoyable when it's experienced responsibly and in control. Your wellbeing and peace of mind are our top priority.
Our Commitment to Responsible Gaming
As an entertainment platform, 162 always puts user wellbeing first. Gaming should be an enjoyable leisure activity — never a burden on everyday life. We want to ensure every user engages with the platform in an informed and responsible way.
Our responsible gaming policy is designed specifically for users in Bangladesh. We believe that informed decision-making, sound management of time and money, and the willingness to seek help when needed are the foundations of a happy and healthy life.
Entertainment on 162 should never lead to stress, debt, or family problems. This page offers guidance and resources to help you stay in control.
Watch out for these warning signs
Gaming problems develop gradually. If you notice any of the signs below, take a step back and assess — and seek help if needed:
Financial Caution
- Spending Beyond Your Budget
- Chasing losses by placing bigger bets
- Borrowing money from family or friends to play
- Gaming at the expense of essential everyday expenses
Emotional & Social Signs
- Feeling restless or irritable when not gaming
- Hiding your gaming from family and friends
- Neglecting work, studies, or relationships
- Unable to stop gaming despite trying
Plan Your Time & Budget for a Better Experience
The key to responsible gaming is planning ahead. Decide how much time and money you're willing to spend before you start. Once you've set your limits, stick to them strictly — even when you're on a winning streak.
Tips for Budget Planning:
- Set a fixed amount in BDT you're comfortable spending each week or month before you start playing.
- Only play with money you can afford to lose without affecting your daily life.
- Never game with borrowed money or your family's savings.
- Review your spending after every session to stay on track.
Time management tips:
- Set a firm daily time limit for your gaming sessions.
- Don't let gaming eat into time meant for meals, sleep, family, or work.
- Take regular breaks and engage in other activities.
Learn about the tools available to keep you safe
162 gives users the option to voluntarily set their own limits. If you feel your gaming is getting out of hand, make use of the tools below:
Set Deposit Limits
Set daily, weekly, or monthly deposit limits from your account settings. This helps you stay within your budget.
Temporary Break
If you need a short break, temporarily suspend your account. It will not be reactivated before the set period ends.
Self-Exclusion Feature
If you'd like to take a long-term or permanent break from the platform, contact our support team. Your decision will be handled with complete respect.
To activate these features, email our support team at: [email protected]
Our Commitment to Protecting Minors
162 strictly ensures that only users aged 18 and above can access the platform. Keeping children and teenagers away from gaming is part of our social responsibility.
A note for parents:
- Keep your mobile or device password-protected so children cannot access it.
- Have an open and honest conversation with your children about gaming and betting.
- Never share your account login details with your children or any minors.
- If you're unsure, consider using parental control software on your device.
If you become aware that a minor is using 162, contact our support team immediately. We will act promptly.
18+ Verification Process
162 verifies the age of every user at registration. Additional identity documents may be requested in cases of doubt. Any account created with a false age will be permanently closed.
Life Balance & Professional Support
Maintain a Healthy Life Balance
Gaming is just a small part of life. Make sure you're leaving enough time for family, friends, work, studies, and your physical health. Regular exercise, adequate sleep, and social connection all contribute to good mental wellbeing.
Remember — playing on 162 is entertainment, not a source of income. Gaming is not a solution to financial problems.
Seek Professional Help
If gaming feels difficult to manage on your own, seeking professional help is not a sign of weakness — it takes real courage. Reach out to a mental health professional or counsellor in Bangladesh.
- Reach out to your nearest mental health center.
- Talk to a trusted family member or friend about how you're feeling.
- Let 162 Support know and we'll point you in the right direction.
Support email: [email protected]