162 Privacy Policy – How Your Data Is Kept Safe
Your privacy matters to us at 162. Read this policy to understand what data we collect, how we use it, and what rights you have.
Last Updated: 2024
What Data We Collect
162 collects various types of information from platform users to improve service quality and ensure security. The main data categories are outlined below:
- Account Information: Name, date of birth, mobile number, email address, and password (stored in encrypted form).
- Payment Information: bKash, Nagad, or Rocket numbers and transaction records (in BDT). No card or bank details are stored directly.
- Device & Browser Information: IP address, browser type, operating system, device type, and screen resolution.
- Usage Data: Pages you visited, time spent, games played, and betting patterns.
- Cookies & Tracking Data: Cookies are used to manage sessions and improve the user experience.
How Your Data Is Used
162 uses collected data solely for legitimate, specified purposes. No data is sold to third parties for commercial advertising.
Service Operations
Data is used for account creation and verification, login security, payment processing, and handling withdrawal requests.
Security & Fraud Prevention
Data is analyzed to detect suspicious transactions, prevent multiple accounts, and maintain platform security.
Service Improvement
User preferences and behavior are analyzed to improve new games, offers, and platform performance.
Contact
Emails or SMS are sent for important account notifications, transaction confirmations, and customer support.
Cookies & Tracking Technologies
162 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential Cookies: Essential for keeping your login session active and maintaining platform security.
- Functional Cookies: Remembers your language preference, page layout, and user settings.
- Analytics Cookies: Helps us understand page visits and usage patterns, which is used to improve the service.
You can disable cookies at any time through your browser settings, though this may limit some platform features. 162 does not use any third-party advertising cookies.
Cookie Controls
- Clear Cookies from Your Browser
- Use Private Browsing Mode
- Adjust your browser settings to block cookies
- Have questions? Contact Support
Data Retention, Security & Third Parties
Data Retention & Security
All data stored at 162 is protected by SSL encryption. Passwords are never stored in plain text — they are always hashed. Payment information is processed in encrypted form, and no full card numbers or bank details are stored on our servers.
Data is retained only for as long as necessary. Once an account is closed, it is deleted within the timeframe required by legal obligations.
Sharing Data with Third Parties
162 does not sell or rent users' personal data. However, data may be shared in the following limited circumstances:
- Only the necessary information is shared with bKash, Nagad, or Rocket for payment processing.
- When required by law, upon request from government authorities.
- Relevant data shared to assist with fraud investigations.
Under no other circumstances is your data shared with third parties.
Your Rights – Accessing, Correcting & Deleting Your Data
Every user on 162 holds important rights over their personal data. We respect these rights and are committed to processing all related requests.
Right to Access
You have the right to know what personal information we hold in your account. Contact our support team to request a copy of your data.
Right to Correction
You can correct any inaccuracies in your information. Update it through your Account Settings or by contacting support.
Right to Deletion
You may close your account and request deletion of your data. No data is retained beyond what is legally required.
Policy Changes & Contact
Policy Updates
162 may update this Privacy Policy from time to time. For significant changes, a notice will be published on the website and the updated date will appear at the top of the policy. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
We recommend checking this page regularly to stay up to date with any changes.
Contact
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact our support team. We're available to assist in Bengali.
Privacy email: [email protected]
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